Our Mission & Values
Promisegate Community Credit Union is a not-for-profit financial cooperative owned by our members. We exist solely to serve our members' financial needs and help strengthen our community.
Our Mission
To provide exceptional financial services that empower our members to achieve their financial goals while contributing to the economic vitality of our community.
Member Focus
As a member-owned cooperative, we prioritize member benefits over profits. Our decisions are made with our members' best interests in mind.
Community Commitment
We actively invest in local initiatives and support community organizations to foster economic growth and improve quality of life.
Our History
Founded in 1990, Promisegate Community Credit Union began with a mission to serve the financial needs of local educators and their families. Over the decades, we've expanded our field of membership while staying true to our cooperative principles.
Today, we serve thousands of members throughout the region, offering a full range of financial products and services with personalized attention that larger banks simply can't match.
Learn More About Our Journey38+
Years of Service
Leadership Team
Experienced professionals dedicated to serving our members and community.
Matthew Howard
President & CEOWith over 20 years in credit union management, Matthew leads our organization with a focus on innovation and member service excellence.
Grace Schofield
Chief Financial OfficerGrace oversees our financial operations, ensuring we maintain strong capital ratios while offering competitive rates to members.
Elizabeth Thornton
Head of Customer ServiceElizabeth manages our branch operations and digital services, focusing on convenience and accessibility for all members.
Why Choose a Credit Union?
Credit unions offer distinct advantages over traditional banks, putting members first in everything we do.
Better Rates
As a not-for-profit cooperative, we return earnings to members through lower loan rates, higher savings yields, and reduced fees.
Personal Service
Our local decision-making and smaller size mean you'll work directly with knowledgeable staff who know your name and financial goals.
Secure & Stable
Federally insured by the National Credit Union Administration (NCUA) and built on conservative financial principles for long-term stability.
Community Focused
We reinvest in our local communities through sponsorships, charitable giving, and financial education programs.