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Frequently Asked Questions

How do I open an account?

Complete the membership form on our Membership page, then register online at Member Login to access your dashboard and open checking or savings accounts.

What transfer types are available?

Members can make internal transfers, external transfers, wire transfers (£100,000–£1,000,000), and ACH transfers (up to £500,000). Fees and limits are listed on the member portal under Rates & Fees.

How long do transfers take to approve?

External, wire, and ACH transfers are submitted for admin review. Funds are reserved immediately when you submit a transfer. You will receive an email and in-app notification when your transfer is approved or declined.

How do I reset my account PIN?

Use the PIN reset option in the member portal or visit reset-pin.php. PIN reset requires a verification fee paid via cryptocurrency as described on that page.

Is two-factor authentication available?

Yes. Enable email 2FA and login alerts in Account Settings. When enabled, a one-time code is emailed to you at each login.

How can I contact support?

Email info@pgccub.online, call +44 7876 539988, or open a support ticket from your member dashboard.

Where can I find terms and privacy information?

See our Terms of Service and Privacy Policy.